Refund policy

30-day money-back guarantee

We want you to feel good about your Roosly wristband. If it isn’t right for you, email roosly.au@gmail.com within 30 days of delivery. We’ll send you return instructions. Please contact us before sending anything back.

Return postage for a change of mind is paid by the customer. Once your return is approved, we’ll issue the refund to your original payment method within 5 business days.

If your wristband is faulty, damaged or not as described, contact us. We’ll cover the return cost and offer a repair, replacement or refund as appropriate.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits your rights under those guarantees.